PRIVACY POLICY

This Privacy Policy explains how we collect, use, share, and protect information when customers visit our website, create an account, place an order, or interact with our services. We are committed to handling personal information responsibly and transparently.

Information We Collect

We may collect information that customers provide directly, including name, email address, phone number, billing address, shipping address, order details, payment information, and communication preferences. We may also collect information automatically when customers browse our website, such as device type, browser information, internet protocol address, pages viewed, and general usage data. Cookies and similar technologies may be used to support website functionality, analytics, and personalization.

How We Use Information

We use information to process orders, arrange shipping, provide customer support, process returns and refunds, send order updates, improve our website, personalize the shopping experience, prevent fraud, maintain security, and communicate about products, services, and promotions. We may also use information to analyze website performance and understand customer preferences.

How We Share Information

We may share information with service providers who help us operate our business, including payment processors, shipping partners, technology providers, analytics providers, and marketing partners. We do not sell personal information. We may share information when necessary to protect our customers, our store, our staff, or the public, or when required to complete a business transaction such as a merger or acquisition.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, keep shopping carts working, measure website performance, and support relevant advertising. Customers can manage cookies through their browser settings. Disabling certain cookies may affect website functionality.

Data Security

We use reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is completely secure. Customers are encouraged to protect their account details and to contact us if they suspect unauthorized activity.

Data Retention

We retain personal information for as long as needed to provide services, process orders, handle returns and refunds, meet business records needs, resolve disputes, and improve our operations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices

Customers may contact us through the Contact Us page to request access to, correction of, or deletion of certain personal information. Customers may also opt out of marketing communications by following the instructions in those messages or by contacting us. Some information may be retained when necessary for order records, security, or business purposes.

Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take reasonable steps to remove it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Customers should review their privacy policies separately.

Policy Updates

We may update this Privacy Policy from time to time. The current version will always be posted on this page. Continued use of our website means that customers accept the most current version of this policy.

For privacy-related assistance, please visit our Contact Us page. Our email address is available there.