This Shipping Policy explains order processing, delivery estimates, shipping options, and related information. We aim to make shipping clear and dependable for every customer.
Order Processing
Orders are processed and shipped within 1 to 3 business days. Orders placed during high-volume periods may require additional processing time. Once an order has been shipped, customers will receive tracking information when available.
Delivery Estimate
Estimated delivery is 6 to 12 days for all orders. We do not separate delivery estimates by domestic or international destinations. All orders follow the same estimated delivery window of 6 to 12 days. Expedited shipping is available for customers who need faster delivery. The estimated delivery window for expedited shipping will be shown at checkout when available.
Free Shipping
Every item on our website qualifies for free shipping. All prices are displayed in USD. Customers do not need to add a shipping fee to their order total for standard shipping.
Expedited Shipping
Expedited shipping is available for customers who need faster delivery. When expedited shipping is selected, the available delivery estimate will be shown at checkout. Customers should review the estimate carefully before completing their order.
Tracking Information
Tracking information is provided when available. Customers may use the tracking details to follow the progress of their shipment. If tracking does not update for an extended period, customers may contact us through the Contact Us page for assistance.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review the address before submitting an order. If an address change is needed, customers should contact us through the Contact Us page as soon as possible. Once an order has shipped, address changes may not be possible.
Delivery Delays
Delivery times may be affected by carrier delays, weather, high-volume periods, or other events beyond our control. While we work to provide reliable estimates, delivery times are not guaranteed. If a shipment appears delayed, customers may contact us through the Contact Us page so that we can review the status.
Missing or Lost Shipments
If a shipment is marked as delivered but cannot be located, customers should check with neighbors, building management, and the local carrier first. If the shipment still cannot be found, customers may contact us through the Contact Us page. We will review the situation and provide guidance.
Order Changes and Cancellations
Customers who need to change or cancel an order should contact us through the Contact Us page as soon as possible. Once an order has entered processing or has shipped, changes and cancellations may not be possible.
Policy Updates
We may update this Shipping Policy from time to time. The current version will always be posted on this page. Continued use of our website means that customers accept the most current version of this policy.
For shipping assistance, please visit our Contact Us page. Our email address is available there.